FAQs & Help
❓ Frequently Asked Questions
Here you’ll find answers to our most common questions. Can’t find what you’re looking for? Contact us — we’re happy to help!
🚚 Shipping & Delivery
Q: Where do you ship from?
A: All orders are shipped directly from our production facility.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Delivery times vary by country.
Q: How long does shipping take?
A:
USA & Canada: 7–12 business days
Europe: 8–14 business days
Australia/NZ: 8–15 business days
Asia: 5–10 business days
Rest of the world: 10–20 business days
Q: How much does shipping cost?
A: Enjoy free worldwide shipping — no minimum required!
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email.
🛒 Orders & Payments
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
Q: Can I change or cancel my order?
A: If your order hasn’t been processed yet, we can modify or cancel it. Contact us as soon as possible.
Q: I made a mistake in my shipping address. What should I do?
A: Please email us at support@hysticker.com ASAP with your order number and the correct address.
🎨 Custom Stickers
Q: Can I order custom stickers?
A: Absolutely! Visit our Custom Stickers page to upload your design or describe your idea.
Q: Is there a minimum order for custom stickers?
A: Our minimum is usually 10 pieces, but for large projects or special cases, feel free to reach out.
Q: How long does custom sticker production take?
A: We usually send a proof within 1–2 business days, and production takes about 3–5 days after approval.
💵 Returns & Refunds
Q: Do you accept returns?
A: Since our products are mostly made-to-order, we generally do not accept returns unless the item is damaged or incorrect.
Q: What if my stickers arrive damaged or there’s an issue?
A: Please email us with photos of the issue within 7 days of receiving your order. We’ll make it right — either a replacement or a refund.
🧽 Sticker Info & Use
Q: Are your stickers waterproof?
A: Yes! All our stickers are printed on durable, waterproof vinyl. Perfect for laptops, water bottles, phones, journals, and more.
Q: Will the stickers leave residue when removed?
A: No, they are designed to be removable without sticky residue on most smooth surfaces.
Q: Can I use your stickers outdoors?
A: Yes, but long-term sun exposure may cause fading. We recommend using them in semi-protected areas for best longevity.
🤝 Need More Help?
Still have questions? We’re just a message away.
📧 Email us at service@hysticker.com
Or visit our Contact Us page for quick support.